Delivery and Loan of Physical Items
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Time Required for Delivery

The delivery time varies, depending on the location, type, and availability of the requested item. Under normal circumstances, the service delivery time is as follows:

  • From local libraries: Within 9 working days

  • From overseas libraries: Within 30 working days

Should you need any special arrangement for urgent delivery of requested item(s), please contact the ILL office at or 3411-7445.

Pick Up and Return

Returnable items such as books should be picked up and returned in person at the Circulation Counter (Borrowing & Returning) to ensure that they are in good condition and are returned on time.

Loan Period

The loan period is set by the lending library. In general, loan periods range from two to four weeks. Renewals of ILL materials can be requested by contacting the ILL Office at or 3411-7445. ILL items are also subject to recall by the lending library.