Current staff and students of the University can simply use their HKBU e-mail account information to access their My Library Account.
Other eligible users (such as Graduate Borrowers and JULAC Card holders from other UGC institutions) will need to perform a one-time initial set-up on the My Library Account page:
Click on the "Other Eligible Users" tab
Click on the "First-Time Setup / Forgot your PIN?" link
Enter your name and barcode, and click Submit
An e-mail with further instructions will be sent to the address that the Library has on file for you. Follow the instructions to complete your PIN setup
Troubleshooting My Library Account
Error message "Unable to identify you through your campus identification. Please use your library identification or see a librarian for assistance" is displayed (applies to HKBU staff and students).
The account information entered does not correspond to any authorised account on the University system. Please ensure that you are using the correct username and password combination, which should be the same as the one that you use to access your University e-mail account.