Delivery and Loan of Physical Items
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Delivery Time

The delivery time varies, depending on the location, type, and availability of the requested item. Under normal circumstances, the estimated time to fulfil requests is as follows:

  • From local libraries: Around 1 week

  • From overseas libraries: Around 2-3 months

Should you need any special arrangement for urgent delivery of requested item(s), please contact the ILL office at libill@hkbu.edu.hk or 3411-7445.

Pick Up and Return

Returnable items such as books should be picked up and returned in person at the User Services Counter to ensure that they are in good condition and are returned on time.

Loan Period

The loan period is set by the lending library. In general, loan periods range from four to eight weeks. Renewals of ILL materials can be requested by contacting the ILL Office at libill@hkbu.edu.hk or 3411-7445. ILL items are also subject to recall by the lending library.