Current staff and students of the University can simply use their HKBU e-mail account information to access their My Library Account.
Other eligible users (such as Graduate Borrowers and JULAC Card holders from other UGC institutions) will need to perform a one-time initial set-up on the My Library Account page:
Click on the "Other Eligible Users" button
Click on the "Forgot your password?" link
Enter your barcode and e-mail address, and click Submit
An e-mail with further instructions will be sent to the address that the Library has on file for you. Follow the instructions to complete your password setup
Troubleshooting My Library Account
Error message "Unable to validate username or password" is displayed (applies to HKBU staff and students).
The account information entered does not correspond to any authorised account on the University system. Please ensure that you are using the correct username and password combination, which should be the same as the one that you use to access your University e-mail account.