Student Survey 2005 -- Library Facilities & Services

This bi-annual student survey is essential to assist the Library in its continuous improvement. Over the past years, we have provided and strengthened numerous services, collections, and facilities based on survey findings, such as, adding 24-hour book drop boxes, re-designing the book shelving process to allow students to access checked-in books more quickly, upgrading speed of public PCs, and setting up group study areas.

This year, we have divided the survey into two phases. The first phase (the existing survey) focuses on facilities and services, and the second phase conducted next year will focus on collection use, library resources, loan quota/loan period and communication.

Printed surveys are available for pick-up at all library service counters including Borrowing & Returning counter (Level 3), Reference Desk (Level 3), Multimedia Learning Centre counter (Level 4), Special Collections & Archives counter (Level 4), and Chinese Medicine Library counter. You are also welcome to submit the survey online. Please find the online survey here. Your input is important to us.

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