In October 2015, the Library asked members of the HKBU community to complete a brief survey on the new Library website. Respondents were asked to rate the design of the website in three areas, on a scale of 1 to 5. The results were as follows:
#
Category
Average Rating
Responses
1
Ease of navigation
3.91 / 5.00
272
2
Organization
3.98 / 5.00
272
3
Visual attractiveness
3.67 / 5.00
272
Apart from these ratings, respondents were also able to provide their written comments, and 152 such responses were submitted. The Library has carefully examined all of the comments received. Some of the major themes that emerged include:
Some users find it difficult to locate certain specific items on the Library website (e.g. HKBU dissertations & theses)
Further effort should be put into making the website more visually attractive
The mobile version of the Library website needs to be updated
The Library's Web Development Team will bear all feedback received in mind as it continues with its efforts to enhance the Library website. You are most welcome to send further comments and suggestions to: libwdt@hkbu.edu.hk
The lucky draw for the website survey has already been completed, and winners have been notified individually. The Library would like to express its thanks to all those that took the time to respond to the survey.