Noisy Works from 22 September to 28 October 2023

Multimedia Learning Centre (MLC) counter service update

Access to certain CNKI databases suspended from 1 April 2023

Section Banner
Library Service Survey 2023 Banner

The Library is now conducting a survey to gather feedback from students, faculty, and staff about the quality and effectiveness of our services. Your participation is essential to help us identify how we can improve to better serve the HKBU community. Please join in for the chance to win an iPad, Apple Watch, and other prizes.

Take the Survey

  • The survey runs from 27 March to 28 April 2023.
  • It takes about 10-15 minutes to complete.
  • At the end of the survey, provide your student/staff ID if you want to enter the lucky draw.
  • The survey is anonymous, data collected will be used to generate statistics and reports for analysis.
  • Click the button below to start the survey now, the survey is available in English and Traditional Chinese (繁體中文):

Start the survey

Browser Requirements

For the best experience when completing the survey, please use one of the following recommended browsers:

✔️ Google Chrome (22 and higher versions)
✔️ Microsoft Edge (Blink 84 and higher version)
✔️ Mozilla Firefox (Version 27 and higher)

❌ Safari is NOT recommended
❌ Using browsers in Incognito/ Private/ InPrivate mode is NOT recommended

💡 Please try to refresh your browser if you encounter technical problems while completing the survey.

💡📱 If you are opening the survey link via our Facebook or Instagram posts on mobile devices, please ensure you open it in an external browser app. Otherwise, your answers might not be saved if you exit the survey before submission.

Lucky Draw

  • Only Hong Kong Baptist University students, faculty, and staff are eligible to participate in the lucky draw after completing the online survey on/before 28 April 2023.
  • Each eligible participant can only enter the lucky draw once.
  • The lucky draw will be conducted in May 2023.
  • Winners will be notified by email directly.
  • The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.
  • HKBU Library staff are not eligible to participate in the lucky draw.
  • HKBU Library reserves the right to determine whether a person is eligible to enter the lucky draw and/or receive a prize.


1st2023 survey prize - ipad
iPad 10.9
2nd2023 survey prize - Apple Watch
Apple Watch SE
3rd2023 survey prize - Apple Gift Card
App Store & iTunes Gift Card HKD 500
4th2023 survey prize - Eslite coupon
Eslite Book Coupon HKD 100


Should you have any questions, please email the User Experience and Assessment Librarian, Mr. Wallace Wong (

Last updated: 27 March 2023