Library Impact Report 24/25
Best Student Experience
Delivering a transformative educational experience that nurtures students to become engaged citizens and leaders.
Community Satisfaction
Aligned with Library Strategic Priorities:
STUDENT SATISFACTION WITH LIBRARY SERVICES (Library Service Survey 2025)
Satisfaction Rate
Undergraduate Students
95.8%
Postgraduate Students
92.5%
STUDENT SATISFACTION WITH LIBRARY INSTRUCTION
Satisfaction Rate
Overall Satisfaction
88.7%
INFORMATION LITERACY & AI LITERACY SKILL APPLICATION
Application Area
Applied within class
84.84%
Applied beyond class
72.23%
Library Information Literacy & Curriculum Support Scheme
Aligned with Library Strategic Priorities:
LIBRARY ORIENTATION AND INSTRUCTION
144
Sessions
7,714
Participants
LIBANSWERS & CHAT
873
LibAnswers Tickets
391
Chats
1,264
Enquires
SELF-LEARNING RESOURCES – Subject & Course Guides
114
Guides Available
258,628
Views
SELF-LEARNING RESOURCES – Leganto Reading List
1,300
Lists
8,284
Downloads/Lendings
10,342
Citations
SELF-LEARNING RESOURCES – LinkedIn Learning
25,000+
Expert-led Courses
1,830
Course Completion
1,330
Active Users
56,463
Videos Watched
Meaningful Learning outside the Classroom
Aligned with Library Strategic Priorities:
LIBRARY STUDENT WORKERS
46
Students
3,125
Working Hours
EXTRACURRICULAR ACTIVITIES
Learning Event Series
Covered a broad range of skills to support students’ academic and personal growth, including library and research skills, AI tools, fact-checking, news literacy, citation practices, language and communication, career development, and cultural enrichment topics such as literature, film, and table manners.
16 Sessions / 698 Participants
Book Culture Club Events
The Book Culture Club hosted a variety of engaging activities, including author sharing sessions on social topics, local author talks, and hands-on creative workshops, all fostering a love of books and reading culture.
3 Sessions / 143 Participants
Trans-disciplinary discovery common Events
International Writers Workshop (IWW) 2023
Yan Ge in Conversation: Writing in Chinese and English
Violet Kupersmith in Transdisciplinary Conversation
Cultural Exhibitions & Displays
Highlight:
Lens on Germany: A Cultural Journey
Gender Studies Month
Footprints of the China Inland Mission
6 Exhibitions
Diverse Learning Methods
Aligned with Library Strategic Priorities:
Special Need Users Support
Dedicated service ensuring inclusive and equitable access to all library resources and facilities.
Last updated: 05 August 2026