Filed under: Services
17 Nov 2019
The information in this announcement has been superseded.
Please check our latest announcement for up to date details.
The following special arrangements will be made in view of the recent extended closure of the Main Library and its branches:
1. Lending Services
Late return of borrowed items
No overdue fines will be charged during the period of Library closure*. Please return borrowed items within 3 calendar days after the Library reopens. If you are not able to return your items within this period, contact the Library via email (firstname.lastname@example.org) and provide us with your HKBU ID number, titles of the library items, and reason for the request.
*This applies to all library materials, including HKBU, HKALL and the Course Reading collection. You may receive Pre-overdue / Overdue Notices regarding borrowed items due during the period of Library closure. These are generated by the Library’s automated system, and can be ignored.
Renewal of ILL items:
Please send renewal requests via email to email@example.com
Pickup due date for reserved materials:
The due date will be extended to 5 calendar days after the re-opening of the Library.
2. Research Help
During the period of Library closure, all users may still request research help via our online channels:
Response times will be in line with our normal service pledge (i.e. initial response within 24 hours, except on Friday evenings and weekends).