Current Library service arrangements

Main Library and branch libraries will open with adjusted hours. Limited counter service hours have resumed. Read More

Section Banner

Virtual Information Desk – Revised Service Hours

Filed under: Services

27 Mar 2020

The Virtual Information Desk, launched on 11 February, allows patrons to connect directly to the librarian on duty with their enquiries for a real-time response. This provides the University community with research assistance even during the COVID-19 outbreak.

After a review of usage statistics, we will modify the service hours of the Virtual Information Desk from weekdays 1:00 p.m. – 5:00 p.m. to weekdays 2:00 p.m. – 6:00 p.m. to better cater users’ need. Service is not provided on public holidays. The change will take effect on Monday, 30 March 2020.

Please click here for details, including the service guidelines.

Screenshot of a Virtual Information Desk session